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I went to the Great Expressions in Pittsfield, MA. They told me that they accept my insurance.

I needed a new cap on a tooth but since it would not be covered by my insurance (only allowed a new cap on the same tooth every 5 years) the dentist charged me only what my insurance would have reimbursed him. The dentist then talked me into getting another cap which would be fully covered by insurance and other dental work. After the dental work was completed he told me that he did not accept my insurance and I owed him over $5,000.00. In addition, the small sums that my insurance sent directly to the dentist were applied to my account as charges!

When I complained, the charges were taken off my account but not debited. I wrote to the main office in Georgia and requested an audit. The main office found nothing wrong!!! Having no recourse, I paid the bill over time except for the credits that were applied as charges.

And now Great Expressions has attached this bogus "unpaid bill" onto my credit report. I also seem to have some sort of nerve damage on the right side of my tongue from the most painful Novocain injection I ever received.

Reason of review: Pricing issue.

Monetary Loss: $5000.

Preferred solution: Full refund.

Great Expressions Dental Centers Cons: Fraudulent billing practices and incompetence, Billing practices.

Location: 5 Cheshire Rd #16, Pittsfield, MA 01201, USA

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Guest

Case # 1,489,274- Patient goes to El Cheapo sleazebag corporate dental clinic, gets incompetently treated and ripped off. Clinic messes up bills, patient overpays, and gets a bad credit report to boot.

NEXT CHAPTER: Patient goes to next corporate dental clinic, thinking things will be different there.

Machele Imf

Your mistake was in paying a bill for something you felt you didn't owe, apparently to just make it go away.

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