I called today on 06/05/2018 to schedule a visit for my 12-year-old daughter because she has been complaining of pain from her wisdom tooth coming in. I contacted Amerigroup which is her provider to see if they are accepting new and existing patients. I was told that they are not they have met their limit on
Medicaid recipients. I was hoping to get her into the office as soon as possible as sometimes wisdom teeth can be very painful. So I went back to double check and they are in the system:
DENTAQUEST: 38 Jefferson Parkway, NEWNAN, GA. 30263 USAAccepting New and Existing Patients
If they are no longer accepting patients with medicaid why are they still listed. I'm currently waiting on someone from there office at customer sevice to contact me. I do not quite know how to rate my experience until then.
Product or Service Mentioned: Great Expressions Dental Centers Dental Service.
Reason of review: Child Medicaid Issue.
Preferred solution: Better customer service interaction regarding medicaid recipients. .
I didn't like: None accurate information provided for child medicaid recipients.