Update by user Sep 02, 2016
The ONLY contact Great Expressions has made with me is sending me a monthly bill for $5 for an "office visit". Yeah, I went in to get the $700 crown I prepaid for Dec 2015. They wouldn't see me nor would they give me the crown! The receptionist relayed a message to me from the office mgr who ironically wasn't there, that I have been "DISMISSED".
When I questioned her, lo and behold, 2 seconds later the office mgr is calling me on the phone, while I'm still standing there. She asked me what's going on and I said, you tell me. Your office is telling me I've been dismissed. I told her I want the crown I paid for!
"Don't worry", she assured me, "I don't know how they can dismiss you since we owe you something! I will talk to corporate and we will get that crown taken care of! I will call you Mon." Of course, she never called. Everytime I called there, Deanne, the off.mgr.
was not there.
So, not only is this place practicing unethical, unprofessional, uneducated,unfriendly,inexperienced, hypocritical dental care.....they are thieves! Robbers! Criminals!
In July '16, I submitted all my stuff to the Humana Grievance Dept, as they were who I had my insurance with.
I've not gotten a response yet. This is insane.
If they would make me a decent offer, I would drop it.Geez.
Original review posted by user Mar 02, 2016
LOOK at the image of teeth #11 an #13.LOOK how much tooth they removed.
There is almost no tooth left!
Great Expressions, St. Pete FL, 1st Ave South is the WORST in dental "care". 3 dentists in 2 1/2 years.
I've spent $12k and my teeth are in worse shape than before.
This is the most unethical excuse for a business I have ever seen. They made a bridge and cemented it in without me seeing it (see image).The pointy, bulky bridge on my left side doesn't match my natural teeth from the other side. My husband called it the boars tooth bridge, and you can see why. The 2nd dentist, Dr.
S, sawed it off and further damaged the teeth because he said(with his hands in my mouth) "he's never done this before" They filed down 2 of my teeth to the roots (see image), for a bridge, and now the bridge won't hold. I need 6 root canals because of their hideous treatment of my teeth. The receptionist said she's been with the company for 4 1/2 years and has never seen anything like this! She submitted a full refund, on her own behalf, unbeknownst to me, and I just got a call from Jeanette at CORPORATE saying the board reviewed all my pictures and emails and treatment plans from my 2nd opinion dentist and endo and tells me that GEDC will not be issuing any sort of refund because they didn't do anything wrong.
Even THEIR OWN DENTIST told me what they did to teeth 11 and 13 was wrong! Several employees have told me to sue them. I've contacted the ADA, the FL bar Assoc, the FDA, and an attorney. I want my money back.
I am now calling the FL ATTY GEN.This place needs to be SHUT DOWN!
This person wrote the review because of damaged or defective of great expressions dental centers dental service from Great Expressions Dental Centers and attached photo s. Reviewer claimed that he or she lost $12000 and wants Great Expressions Dental Centers to issue a full refund.
The most disappointing in user's experience was ruined my teeth. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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